Is your vacation rental geared towards couples? Highlight the romantic experiences in the area.Do you want families to stay with you? Point out why your property is so family-friendly.This is probably the first time that a potential guest ever sees you, so you should be thorough and design your listing with your ideal guest in mind. Ensure That Your Listing Description Is CompleteĮvery guest communication starts with your listing. The tips below will help you maintain helpful and consistent communication to turn inquiries into bookings. Plus, you need to be sharing important information with guests between booking and check-in that will set you apart as an attentive and thoughtful host. If you don’t speak with potential Airbnb guests before they book, you won’t be able to personalize their stay or identify potentially problematic guests you may not want to host. However, pre-stay communication plays a key role in your relationship with guests, both potential and confirmed.Ī poor approach to pre-stay communication can mean losing out on bookings because of incomplete listings or unanswered questions.
How to Communicate With Guests Before They Bookįor many hosts, guest communication begins at the moment of check-in.
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